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Leverage Infor LX Support to its MAXimum Value for your Business
Details
Join us to hear from presenters Lisa Kasabian and Irma Zamot from Infor. Learn how to get the most value out of your support investment. Tips on best practices for ticket entry and follow up.
6 areas will be covered including:
- Support Plans
- Concierge, Documentation Central and Customer Portal
- Case Management
- Infor Customer Portal Enhancements
- Maximize your Support
- Support Coverage
Lisa Kasabian is the Director of LX Development at Infor
Irma Zamot is the Bilingual ERPXA Product Support Anaylst
Brought to you from the community run LX User Group Board
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Tags
#LX
#LXUG
#INFORLX
When
Tuesday, March 10th, 2026 from 11:00 to 12:00 (US/Eastern)Organizer
Sandra Mueller
Phil Catlin
Irma Zamot
Lisa Kasabian
Sessions
About Infor LX User Group
The Infor LX User Group (LXUG) is an independent user group recognized by Infor as the official voice of the LX software user community. The LXUG is dedicated to maximizing the benefits of the use of all LX products, tools, and services for the user community.
Mission and Purpose:
o Partner with Infor in developing a vision for the LX Software
o Provide a forum for effective communication of information between clients, user groups, affiliates, and Infor
o Provide networking opportunities and the exchange of ideas and strategies among LX User Groups, clients, and Infor
o Enhance user understanding of LX products, services, related technologies, third-party business partners, and future direction
o Provide a communication channel to disseminate new and other information to LX user community
o Give LX users a collective voice to articulate issues
o Provide Infor, via this group, with input and feedback relative to the LX suite of offerings
o Provide representation to Infor Global User Group Advisory Board
o Actively participate with INFOR to identify initiatives and bring about changes resulting in measurable process and product improvements
Mission and Purpose:
o Partner with Infor in developing a vision for the LX Software
o Provide a forum for effective communication of information between clients, user groups, affiliates, and Infor
o Provide networking opportunities and the exchange of ideas and strategies among LX User Groups, clients, and Infor
o Enhance user understanding of LX products, services, related technologies, third-party business partners, and future direction
o Provide a communication channel to disseminate new and other information to LX user community
o Give LX users a collective voice to articulate issues
o Provide Infor, via this group, with input and feedback relative to the LX suite of offerings
o Provide representation to Infor Global User Group Advisory Board
o Actively participate with INFOR to identify initiatives and bring about changes resulting in measurable process and product improvements