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About

For 40 years, Crossroads RMC has been maximizing ERP investments with a range of consulting and software solutions aimed at reducing costs and enhancing efficiency and quality.

We offer comprehensive services, from implementation and consulting to training and support, enhancing your internal cap Read more...abilities at competitive rates. Our collaboration with Infor ensures top-notch support and security, fostering strong client relationships.

With over 500 successful projects worldwide, we specialize in upgrading ERP systems, integrating processes for seamless operations, and delivering add-on solutions that save time and money.

Interested in elevating your ERP system? Contact us> https://go.crossroadsrmc.com/LX_consultation_request

Address

1000 Jorie Blvd, Suite 360
Oak BrookIL60532

More Details

Owners

Anthony Etzel
Dan Kaveney
Loring Kaveney
Shane Grumbles
Sue Buchelt

Address

1000 Jorie Blvd, Suite 360
Oak BrookIL60532
Wed, July, 22nd 2026

Crossroads RMC
Announcement
BC:
The shop floor knowledge gap is real.

Experienced operators are retiring. New hires need to get up to speed faster than ever. And the old way of passing down knowledge, paper instructions and tribal know-how, wasn't built for that pace.

More manufacturers are solving this by putting real-time, approved instructions directly in operators' hands at the workstation. No outdated paperwork. No hunting for the right version. Just consistent information, every shift, every  Read more...operator.

The payoff: faster training ramp-up, more predictable quality, and shop floor performance that's actually easy to track across shifts and facilities.

The common thread? Give operators the right information at the right time, and the results follow.

We break down the full trend, and what it means for manufacturers navigating workforce turnover, in this month's Industry Insight.

📞 800.762.2077 Show less...
Delivered Read
Fri, June, 12th 2026

Crossroads RMC
Announcement
BC:
Many manufacturers are asking the same question: Is our ERP environment ready for what's next?

The answer isn't always cloud migration.

Sometimes the biggest opportunities are found in integration, analytics, visibility, and process improvement.

We explore what manufacturers should be thinking about before making their next technology decision.
Delivered Read
Thu, June, 11th 2026

Crossroads RMC
Announcement
BC:
Industry Insights: Planning Your Cloud Journey Together

Cloud migration doesn't have to be an all-or-nothing decision.

Many manufacturers are exploring ways to modernize their ERP environment while reducing risk and protecting existing investments.

Infor's Leap program provides a structured approach to cloud readiness, modernization planning, and long-term growth.

The key is understanding your business objectives, integrations, reporting  Read more...needs, and future goals before making technology decisions.

Learn more about Infor Leap and how Crossroads RMC can help you evaluate your options. Show less...
Delivered Read
Tue, May, 19th 2026

Wed, May, 13th 2026

Crossroads RMC
Announcement
BC:
Integration Services: Connecting What Matters
Disconnected systems don’t just create inefficiencies, they limit visibility, increase risk, and slow growth.

Across Infor LN/Baan and LX/BPCS environments, we help manufacturers connect their ERP with key business platforms so data flows accurately and in real time.

Quick Insight
Integration challenges are rarely about tools, they’re about how systems are connected and how data flows between them. When  Read more...integration is built around your ERP, it creates a reliable foundation for efficiency, visibility, and scalability.

Real-World Example
A leading U.S. based pharmaceutical manufacturer needed to connect their Infor ERP with external platforms to eliminate manual processes and support growing volume.

Crossroads RMC implemented an ION-based integration that automated data exchange and created a secure, bi-directional flow of information.

The result:
-Eliminated high-volume manual entry
-Reduced errors and improved accuracy
-Increased visibility into key processes
-Enabled scalable growth without adding resources

→ Read the full case study: https://ibmi.workoutloud.com/cloud/82218

If you’re looking to connect systems more effectively or support growth without added complexity, we’d be happy to share what’s working.

Talk with our team 1.800.762.2077 Show less...
Delivered Read
Thu, April, 9th 2026

Fri, November, 21st 2025

Crossroads RMC
Announcement
BC:
[Watch Recording] Crossroads - LX Bolt Ons

Crossroads RMC is excited to participate in this WorkOutLoud webinar, where we’ll showcase eight bolt-on products that extend the power of Infor ERP LX. Each solution is designed for seamless integration, adding valuable features and functions that improve efficiency, automation, and reporting.

We’ll provide a brief overview of each product, highlighting how they help organizations maximize the value of their ERP  Read more...investment. Join us to see how Crossroads can help you strengthen and streamline your ERP LX system.

Presenters:

Frank Petrasio, Director IBM i Group
Nick Olson, Systems Consultant Show less...
Delivered Read
Wed, October, 22nd 2025

Crossroads RMC
Announcement
BC:
[Watch Recording] Crossroads Chat With Your IBMi Data

Imagine being able to ask questions directly to your IBM i data — and get answers in real time. In this session, we’ll demonstrate how AI-driven tools can connect with your IBM i, making data analysis faster, more intuitive, and more accessible than ever before.

Presenter: Nick Olson and Anthony Etzel from Crossroads RMC
Delivered Read
Wed, October, 1st 2025

BC:
[Watch Recording] JumpStart for WebTop Decorators for InforLX

InforLX users know the value of WebTop for simplifying navigation and extending capabilities. In this session, we’ll show you how to take things further with WebTop Decorators — powerful tools that allow you to customize and streamline your InforLX experience.

Join us to learn how to:

Enable WebTop Designer Mode
Set Web Admins
Enable a Grid Decorator
…and more!
 Read more...Presenter: Nick Olson

https://youtu.be/JkjKr9TN3iY?si=rLyyPOXkA-Bhcx5K Show less...
Delivered Read
Thu, August, 28th 2025

Crossroads RMC
Announcement
BC:
Crossroads RMC at InPower 2025

We’re excited to share that Crossroads RMC will be participating in and sponsoring InPower 2025, the premier event for the Infor IBM i community. This year, we’re bringing three powerful sessions designed to help you unlock more value from your IBM i and InforLX environments.

Session 1: Chat with Your IBM i Data

Imagine being able to ask questions directly to your IBM i data — and get answers in real time. In this  Read more...session, we’ll demonstrate how AI-driven tools can connect with your IBM i, making data analysis faster, more intuitive, and more accessible than ever before.

Join us to learn how to:

Use conversational AI to query IBM i data
Apply real-world use cases that improve productivity
Take the first steps toward enabling this capability in your environment
Speakers:

Rich Grilli, Crossroads RMC
Nick Olson, Crossroads RMC
Session 2: JumpStart for WebTop Decorators for InforLX

InforLX users know the value of WebTop for simplifying navigation and extending capabilities. In this session, we’ll show you how to take things further with WebTop Decorators — powerful tools that allow you to customize and streamline your InforLX experience.

Join us to learn how to:

Enable WebTop Designer Mode
Set Web Admins
Enable a Grid Decorator
…and more!
Speaker:

Nick Olson, Crossroads RMC
Session 3: Understanding the Infor LX Tech Stack to Move Away from Green Screen

For many organizations, moving away from the traditional green screen interface is a key step toward modernization. In this joint session with Infor, we’ll break down the Infor LX technology stack and explain how it can be leveraged to transition to modern, user-friendly interfaces.

Join us to learn how to:

Understand the components of the Infor LX technology stack
Explore strategies to reduce reliance on green screen interfaces
See how organizations are modernizing with LX today
Speakers:

Tim Baker, Crossroads RMC
Leena Patel, Infor
Why Attend?

Crossroads RMC has been helping companies get more out of their Infor systems for decades. These sessions will give you actionable insights and practical tools you can take home and start using right away. Whether you’re curious about AI or looking for ways to optimize InforLX, we’ve got you covered.

👉 Be sure to join us at InPower 2025 and connect with our team. We look forward to seeing you there!

 Show less...
Delivered Read
Wed, July, 9th 2025

Tue, June, 3rd 2025

Crossroads RMC
Announcement
BC:
Transform Your Manufacturing Operations with MES
In today's fast-paced manufacturing environment, staying ahead requires more than just traditional methods. Enter the Manufacturing Execution System (MES)—your gateway to smarter, more efficient production.
Why MES?
MES bridges the gap between your enterprise systems and the shop floor, providing real-time visibility and control over your manufacturing processes. It's not just about tracking; it's about transforming data into  Read more...actionable insights.
Look at the Benefits:
• Keep a finger on the pulse of your production lines with real time reporting
• Detect and address issues promptly to maintain high standards.
• Streamline operations to reduce waste and boost productivity.
Ready to Elevate Your Manufacturing Game?
Implementing an MES can revolutionize your operations, leading to significant improvements in efficiency, quality, and profitability.
Let's discuss how MES can be tailored to fit your unique manufacturing needs. Reach out today!
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Delivered Read
Tue, May, 27th 2025

Crossroads RMC
Announcement
BC:
Embarking on Your MES Journey? Here's Your Roadmap to Success!
Implementing a Manufacturing Execution System (MES) is a transformative step towards achieving real-time visibility, operational efficiency, and smart manufacturing. To guide you through this journey, here is a comprehensive roadmap outlining each critical phase:
1. Define Clear Business Objectives: Identify specific challenges and goals to address with MES, such as reducing downtime or enhancing product quality. Read more...
2. Assemble a Cross-Functional Team: Bring together members from production, IT, quality assurance, maintenance, and management to ensure diverse perspectives.
3. Conduct a Thorough Process Assessment: Analyze current manufacturing processes to pinpoint inefficiencies and areas lacking visibility.
4. Select the Right MES Solution: Choose an MES that aligns with your needs, considering scalability, integration capabilities, and user-friendliness.
5. Plan for Integration with Existing Systems: Ensure seamless integration with current ERP, SCADA, and other relevant systems for data consistency.
6. Develop a Detailed Implementation Plan: Outline project scope, timelines, resource allocation, and risk management strategies.
7. Pilot the MES in a Controlled Environment: Test functionalities in a specific area to gather feedback and make refinements.
8. Train Staff and Manage Change: Provide comprehensive training and communicate the value and improvements the system brings.
9. Execute a Phased Rollout: Gradually expand MES implementation across other areas to minimize disruptions.
10. Monitor, Evaluate, and Optimize: Continuously monitor system performance and use collected data to identify areas for improvement.
Implementing MES is a significant undertaking, but with careful planning and execution, it can lead to substantial improvements in efficiency, quality, and competitiveness.
Ready to transform your manufacturing operations? Let's discuss how to tailor this roadmap to your organization's unique needs.

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