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RMB Solutions

Since July, 2024

19 followers »
RMB Solutions
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End-to-End Asset Visibility.
A modern field service solution provides a single system of record for every asset across its full lifecycle, including field service, depot repair, c...
February 12th, 2026
RMB Solutions
Author: RMB Solutions
Navigating Uncertainty with Service Management
August 19th, 2025
RMB Solutions
Author: RMB Solutions
RMB Solutions: Your Partner in Service Management
August 6th, 2025
RMB Solutions
Author: RMB Solutions
Streamline Your RMA Process with the RMB Solutions Self-Service Portal
September 2nd, 2025
RMB Solutions
Author: RMB Solutions
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Latest Media

Streamline Your RMA Process with the RMB Solutions Self-Service Portal
August 20th, 2025
RMB Solutions
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Latest Feed

RMB Solutions
Announcement
BC:
We've audited dozens of manufacturing service departments over 30 years.

These 5 symptoms show up every time a team has outgrown their tools.

If you're nodding at more than two of these, it's worth a conversation.

#ServiceOperations #Manufacturing #ERP #WarrantyManagement #OperationalExcellence
Delivered Read
1
1
RMB Solutions
Announcement
BC:
A lift truck service company handled 80% more service orders this year.

They didn't hire a single additional call center rep.

The difference wasn't hustle. It was process.

When manual steps — status updates, data re-entry, work order routing — get replaced by automation, volume stops being a headcount problem.

Status change notifications go out automatically. Customer data syncs from the ERP. Work orders route without a phone call. Read more...

The team stays the same size. The work they do changes, from manual data entry to actual service coordination.

This is what we've watched happen at manufacturing service operations for 30 years. Scaling volume isn't about adding people. It's about removing the manual steps between them.

What's the one manual process in your service department that the team has just accepted as normal?

#ManufacturingLeadership #ServiceAutomation #DurableGoods #ProcessImprovement #ServiceOps Show less...
Delivered Read
3
RMB Solutions
Announcement
BC:
We've audited dozens of manufacturing service departments over 30 years.

These 5 symptoms show up every time a team has outgrown their tools.

If you're nodding at more than two of these, it's worth a conversation.

ServiceOperations #Manufacturing #ERP #WarrantyManagement #OperationalExcellence
Delivered Read
1
5
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About RMB Solutions

RMB Solutions is Dedicated to Developing and Delivering Industry Leading Service Management Solutions. We define Service Management as business processes initiated by the sale of a product.

This can include the following: field service, warranty and service contract management, return authorization, repair depot, channel management, customer claim management, vendor claim management, and incident/issue management. Service Management is a multi-tenant cloud solution with several external facing portals providing your customers with 24/7 support.

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