About RMB Solutions: RMB Solutions is Dedicated to Developing and Delivering Industry Leading Service Management Solutions. We define Service Management as business processes initiated by the sale of a product. This can include the following: field s…
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7-day viewUpdated October 4
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In brief
**About RMB Solutions:** RMB Solutions is Dedicated to Developing and Delivering Industry Leading Service Management Solutions. We define Service Management as business processes initiated by the sale of a product. This can include the following: field service, warranty and service contract management, return authorization, repair depot,…
RMB Solutions is an active Silver partner of the Community.
**Last 7 days:** RMB Solutions has launched a strategic content series focused on identifying and closing operational gaps in service management. An announcement introduced a weekly deep dive into eight specific capabilities that distinguish high-performing service operations from those lagging behind. This initiative aims to provide actionable insights into what each capability fixes, its daily operational impact, and how to measure effectiveness. **Usual topics:** The group focuses on service management optimization, ERP integration (specifically Infor XA), automation for scalability, and transforming service departments into profit centers through improved RMA processes and field service efficiency.
What stands out
**Activity:** In the last 7 days, spanning September 28 to October 5, 2026, RMB Solutions initiated a new educational series. This announcement serves as a precursor to weekly posts that will examine eight key service operation capabilities, detailing their practical application and assessment methods.
**Engagement:** The series launch announcement successfully generated initial interest, garnering reactions and impressions as the author solicits feedback on which operational gaps are most critical to the audience.
**Resources:** The most relevant current resource is the visual guide, **Screenshot 2026-09-29 at 3.54.21 PM.png**, which supports the launch of this capability series.
**What to watch:** Monitor the upcoming weekly installments to identify the specific eight capabilities being discussed. The practical next step for members is to participate in the discussion by identifying which capability represents their largest current operational gap.
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Latest Blogs
Navigating Uncertainty with Service Management
Navigating Uncertainty with Service Management
In today's unpredictable economic climate, businesses are seeking stable, low-risk ways to grow. Lev...
RMB Solutions is Dedicated to Developing and Delivering Industry Leading Service Management Solutions. We define Service Management as business processes initiated by the sale of a product.
This can include the following: field service, warranty and service contract management, return authorization, repair depot, channel management, customer claim management, vendor claim management, and incident/issue management. Service Management is a multi-tenant cloud solution with several external facing portals providing your customers with 24/7 support.