What happens when years of ERP experience walk out the door?
For organizations running BPCS or Infor LX, maintaining the expertise needed to support the system is a growing continuity risk.
That means preparing the people who will support it next, but it also means transferring institutional knowledge, documenting critical processes, and planning for succession before that expertise leaves.
Documentation matters, too. VIRTUTEM regularly encounters Read more...established ERP environments with gaps such as undocumented customizations and job streams without runbooks.
