Infor OS Q&A: Unleashing the Power of Digital Transformation

With all the buzz around Infor OS and more companies taking advantage of this powerful resource, I asked BW Design Group’s Infor OS Resident Expert, Vinay Gautam, a few questions.

What is Infor OS?

Infor OS stands for "Infor Operating Service." It's a platform designed for digital transformation, serving as the central hub for an enterprise's ecosystem. Infor OS allows businesses to automate processes, anticipate needs, predict outcomes, and keep stakeholders informed.

What are the key benefits of using Infor OS?

  • Productivity: Enhances user productivity and experience. Seamless Integration: Integrates smoothly with both Infor and third-party applications, whether on-premise, in the cloud, or in hybrid environments.
  • Automation: Utilizes AI, like Infor Coleman, to automate workflows and processes, such as invoice matching and expense approvals.

Do I have to buy a separate license for Infor OS?

Yes, a separate license is required for Infor OS.

What are the most used or requested components of Infor OS?

  • Infor OS Workspace/Portal
  • ION Connect
  • ION Workflow
  • Infor Document Management
  • Infor Coleman

What is the most underutilized feature of Infor OS that you wish more people knew about?

Infor Coleman AI is highly beneficial yet often underutilized.

What advantage do Infor OS users have over others not using it?

Infor OS provides a flexible, multi-domain enterprise technology platform. It offers an end-to-end framework for creating competitive advantages and differentiation.

Why is BW Design Group the right partner to implement Infor OS?

BW Design Group has a standardized approach to implementing and configuring Infor OS. We have extensive integration experience using ION and pre-built ION workflows and we have extensive expertise in business process automation. We also offer customized training to meet your specific needs.

How do I get started with BW Design Group and Infor OS?

Contact Scott.Cargill@bwdesigngroup.com to get started!