RMB Solutions

Since July, 2024 Silver Partner

11 followers »
RMB Solutions
URL:https://ibmi.workoutloud.com/Group/rmb-solutions

About

RMB Solutions is Dedicated to Developing and Delivering Industry Leading Service Management Solutions. We define Service Management as business processes initiated by the sale of a product.

This can include the following: field service, warranty and service contract management, return authorizat Read more...ion, repair depot, channel management, customer claim management, vendor claim management, and incident/issue management. Service Management is a multi-tenant cloud solution with several external facing portals providing your customers with 24/7 support.

www.rmbsolutions.net

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More Details

Owners

Joe Crow
Loring Kaveney
pete stamm

Followers11

Brown Carl
Brown Randy
Crow Joe
Eaton Jeff
Kaveney Loring
Lopez Andrew
Lopez Eric
Quick Cathy
Schlimgen Betty

Tagged

Channel Management
Field Service
Repair
Repair Depot
Service Agreements
Maintenenace Plans
Rental Contracts
3rd Party Service
Service Management
Vendor Claims
Service Inventory Management
Serial Number Tracking
RMA
RGA
Return Material Authorization
Warranty
Fri, October, 11th 2024

Return and Depot Repair
Optimize Your Repair & Return Process with Seamless Integration

If your business involves repairing and returning the products you manufacture, chances are you’re dealing with inefficient, time-consuming processes. But what if there was a simpler way to handle complex repair scenarios?

At RMB Solutions, we offer a fully integrated solution designed specifically for XA users. Our software streamlines your Return and Depot Repair  Read more...operations, ensuring accuracy and efficiency at every step.

Our Integrated Solution Helps You:
- Track serial number repair history effortlessly.
- Manage serialized sub-assembly repairs with ease.
- Automate certification processes with customized forms after each repair.
- Provide real-time status updates, both internally and directly to your customers.
- Automate billing with XA integration, eliminating manual intervention.

Take control of your repair processes and ensure a seamless experience for both your team and your customers.

If you have been having internal discussions around options in these areas, send me a note and we can set up a short discovery conversation at mike.townsend@rmbsolutions.net Show less...
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Loring Kaveney likes this.
Thu, September, 19th 2024

BC:
Discover Innovative Solutions for XA Customers at Our Booth at inPOWER!

We’re excited to invite you to our booth, where you can explore how we’re empowering XA customers to optimize their Field Service operations. If your role involves more than just product shipments, we have solutions tailored for you!

Our seamless integration with XA is already helping customers streamline workflows and drive efficiency. Here’s how we can support your operations:

 Read more...Efficiently manage your field service teams, whether in-house or third-party
Simplify complex repair depot processes
Enable cradle-to-grave tracking for serialized components
Boost quality and repair productivity with our comprehensive knowledge base
Offer customer-facing applications for warranty management, RMAs, and queries
Simplify advanced replacements and track rental/loaner equipment
Provide easy-to-use warranty registration and management tools for your customers
We’d love to explore how we can meet your specific needs! Stop by our booth, or reach out to schedule a discovery session.

Looking forward to connecting with you! Show less...
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Tue, July, 2nd 2024

[Uploaded File]

Loring has uploaded files to: RMB Solution

See these files and others at: https://ibmi.workoutloud.com/Group/rmb-solution/Files
RMB Case Study-Southbend.pdf
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